There is an increasing amount of legislation affecting the events industry.As we move away from “no fault/no liability” to a “blame culture” we have opened up the door to widespread claims for even the most minor injury in this “compensation culture.This module is aimed at professionals working in the, live events industry, and provides a grounding in aspects of current, relevant legislation for the events professional.The module will focus on in-country Law and other relevant EU legislation covering a range of cases.
This module provides the key concepts of the management of Health & Safety in crowded spaces. Some of this is related to mathematical concepts and scientific theory but this is underpinned by both social and psychological elements to create a holistic approach. Once the interrelationship is understood events can be planned correctly and managed accordingly. In the delivery of health and safety at live events it is important to note that much of the work takes place in an antisocial environment where noise, heat/cold and pressure an important part in how the crowd is managed.
This module has two sections; guest services and communication. An event security officer is first and foremost a host(ess).They welcome visitors, provide information, are helpful in a generic way and have a seamless and continuous interaction with the customer. Furthermore, they have a security awareness, know how to de-escalate a heated discussion and how to manage conflicts.The event security officer should be articulate and eloquent using communication as an important skill.The importance of and how to master communication is a main underpinning objective of this module.
This module provides the learner with the skills, knowledge and understanding required to enable them to undertake a risk assessment relative to their competency and position in the organisation.The module also provides an understanding of the legal requirements for risk assessment. It introduces the learner to risk terminology and identifies a comparison between differing methodologies for creating risk assessments. The module uses practical applications and tests skills utilising scenarios enabling participant to trial their skills in a supportive environment.
This module provides the learner with the underpinning knowledge, skill and understanding required to identify and react to threats and vulnerabilities that lead to crises. This will assist in learning how to plan, prepare and respond to identified scenarios and risks.Although aimed primarily at the events industry, this module can be applied equally across all industry sectors.Through the classification or risk, emergency and crises it will explain the concept of response, threat level, vulnerability and resilience. Emergency and crisis response are also studied.